Refund Policy

1. No-Refund Policy

Zireel does not offer refunds for any services, subscriptions, or credits purchased. All sales are final.

2. Billing and Charges

By purchasing a subscription or credits on Zireel:

• You acknowledge and agree that all purchases are final and non-refundable
• You understand that once credits are purchased, they cannot be returned for a refund
• You accept that subscription fees will not be prorated or refunded if canceled mid-billing cycle

3. Subscription Cancellation

While we don't offer refunds, you can cancel your subscription at any time:

• Canceling will prevent future billing cycles
• You will maintain access to your subscription benefits until the end of your current billing period
• Any unused credits at the end of your subscription period will not be refunded

4. Service Issues

If you experience technical issues with our service, please contact our support team at support@zireel.io. While we don't offer refunds, we are committed to resolving technical problems and ensuring you receive the service you've paid for.

5. Exceptions

In extremely rare circumstances, exceptions to this no-refund policy may be considered at the sole discretion of Zireel management. Such exceptions are not guaranteed and will be evaluated on a case-by-case basis.

6. Account Termination

If your account is terminated due to violation of our Terms of Service, you will not be eligible for a refund of any kind.

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will become effective immediately upon posting to our website.

8. Contact

If you have any questions about our refund policy, please contact us at support@zireel.io.